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Thank you  for your interest in our products, we guarantee customer satisfaction. All products are carefully handcrafted by skilled artisans and a strict quality control is made before shipping.

ORDER  - SHIPPING  INFORMATION

• ORDERING by E-Mail  o Fax, please include: Quantity , Reference number(# very important), Description, Price of the item, Total  in US$.       [PRINTABLE ORDER FORM]  
     

• PRICES : All prices are in US Dollars.
  

• SHIPPING : the cost of shipping is calculated according to volume and country and we will communicate to you via mail. We are used to work  with DHL airways. Inc. , for faster and secure delivery.
  We send you via mail the tracking number of the order. All damage o problem must be reported within 3 days of receipt with e-mail o fax. We will not accept responsibility after this time. If your package's is damaged  or opened, contact the delivering carrier immediately. We cannot replace damaged merchandise unless a claim has been filed.

• PAYMENT:
  you choose from the following:
  
  - a money transfer to a US bank (for your facility if you live in USA) ; we will send you via email the Bank, City, n° account, etc...for the deposit.
  
  - a money transfer ( swift order )  to our  BANK ACCOUNT; we will send you via email the Bank, City,   n°  account, etc...for the deposit. 
  
  - a International bank money order send via UPS, DHL. or express mail. 
  
  - a money transfer via WESTERN UNION   .
  
  Please,  mail us directly for more information, or send us a fax.
                                                                                                                             

• DELIVERY: Please allow 3-10 working days for deliver your order. In case of any delay we will notify you .
  

• MINIMUM ORDER : No minimum.
  

• WARRANTY : We want you to be happy with your purchase, we  guarantee customer satisfaction.

TELEPHONE ORDERS AVAILABLE  VIA FAX  
FAX:  52 (415) 15 269 52

OR e-mail: 
 lafortunae@gmail.com for a quicker & more detailed response to your product-related enquiries.

  Our Mailing address:
Sr. Alexis Alvarez Renard
Apdo# 221,  Col. centro.
SAN MIGUEL de ALLENDE .
Gto.  MEXICO. Cp 37700.

Our Telephone / Fax number:
(415) - 15 269 52    Mexico

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